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NEWDYTV Refund Policy

Last updated: October 24, 2026

This policy explains how refunds work for NEWDYTV IPTV subscriptions. In short: every order comes with a 7-day money-back guarantee, and our support team is there to help first.

1. 7-day money-back guarantee

If you feel the service you purchased isn't the right fit for you, you can get a full refund within 7 days of your purchase date, provided you have first tried to resolve the issue with our support team. This applies to every plan, whatever its length and number of connections.

2. How to request a refund

  1. Write to us on WhatsApp within 7 days of your purchase.
  2. Give the e-mail address you used for your order, so we can find it.
  3. Include your invoice number.

The WhatsApp button is on our contact page.

3. After 7 days

After the 7-day period, the refund guarantee no longer applies, but our team still helps you fix any problem with the service on WhatsApp.

4. If something isn't working

Before asking for a refund, message our support team on WhatsApp, 24/7. Tell us your device, the player app you use and what you see on screen (a screenshot helps). Many issues come from the app settings, a typo in the login details or the home internet connection, and can be solved remotely. Our IPTV setup guide covers each device step by step.

5. Trying the service first

You can ask our team on WhatsApp whether a test line is available for your device before you order, or start with the 1-month plan, the smallest amount to pay up front. See the IPTV free trial page for details.

6. Your legal rights

This policy does not limit any refund, cancellation or other rights that the law where you live gives you as a consumer. The other conditions of the service are in our Terms of Service.

7. Contact

Questions about this policy? Message our team on WhatsApp: the button is on our contact page.