NEWDYTV: manage and renew your subscription
This site has no customer area: everything about your subscription goes through our team on WhatsApp, 24/7. If you can, message us from the number you ordered with.
Renewal: every plan is paid once for the length you chose. To keep watching, message us on WhatsApp with the e-mail address you used for your order, and the team takes care of your renewal. Want a different length, or more connections (up to 4 on one plan)? Say so in the same message.
New TV or MAG box: Smart TV apps and MAG boxes are activated from the device's MAC address. If you change device, send us the new MAC address on WhatsApp and the team activates it. Our IPTV setup guide covers every device.
Lost login details: your login details (server URL, username and password) were sent to you by e-mail after payment. Can't find them, or the line stopped working? Message us on WhatsApp and the team helps you get back in. Never send your password in a public message.
Personal login: your login details are for your own use; our terms of service don't allow sharing them. Each connection streams on one device at a time. Need more than four? Ask the team on WhatsApp.
Refunds: within 7 days of your purchase you can get a full refund, after you have tried to solve the problem with our support team. Write to us on WhatsApp within 7 days of your purchase. Give the e-mail address you used for the order. Include your invoice number. After 7 days, the team still helps you fix any problem on WhatsApp. Read the full refund policy.
